Describe how to manage workplace relationships US

This Unit Standard will lead learners to acquire knowledge and skill effectively to manage workplace relationships. It should lead to the positive management of relationships to ensure productivity and the creation of a culture and climate in the work environment where learners are able to develop to their full potential.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
Explaining the need for clear structure in workplace relationships.
Explaining the interrelationship between personal and professional relationships.
Identifying techniques for self-management.
Explaining how stereotyping affects relationships.