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Describe enterprise systems management and its role in IT systems support US

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This unit standard is intended:
To provide fundamental knowledge of the areas covered
For those working in, or entering the workplace in the area of Systems Support

People credited with this unit standard are able to:
Describe Enterprise Systems Management components
Explain the purpose of Enterprise Systems Management in systems support and how wrong installation of hardware or network components can affect this.

The performance of all elements is to a standard that allows for further learning in this area.