Apply comprehension skills to engage oral texts in a business environment 

Identifying or recognising explicitly stated information.
Recalling from memory ideas and information explicitly stated in verbal conversation.
Analysing, synthesising and organising information explicitly stated in an oral text.
Using information explicitly stated in an oral text as well as his/her intuition, product and sector knowledge and personal Experience as a basis for conjectures and hypotheses.
Making an evaluative judgment by comparing ideas presented in an oral text with external criteria from other written or oral Sources and own experience and product and sector knowledge.
Responding appropriately and sensitively to a oral text.